A Survey of Approaches for Facilitating Rich User Experience in Healthcare Domain

Abstract

HCI is a discipline concerned with designing, evaluating, and implementing interactive systems for human use. HCI focuses on the fact that “people should come first.” The healthcare industry has more rapid influence and development with HCI in recent days. Healthcare systems with improved HCI would benefit the industry in terms of quality of service and throughput. In the healthcare domain, the Interaction possibilities are spread in a broad spectrum, i.e., from tangible interfaces to wearable and implanted devices. The survey of the diverse device interactions in various healthcare systems from technological aspects is a significant area of research, useful to the medical fraternity and ordinary people. The presented survey will open up the doors for exploring novel approaches related to the rich User Experience in the healthcare domain for the benefit of society.

Keywords: Artificial Intelligent, DSS, Embodiment, HCI, Health Care, ICT, Implanted devices, Literature Review, Medical Services, Mobile Applications, Multidisciplinary, NLG, PRO, Quality Parameters, SHT, Tangible Interfaces, Ubiquitous Computing, User Experience, Voice Assistants, Wearable devices.