Generic placeholder image

Current Diabetes Reviews


ISSN (Print): 1573-3998
ISSN (Online): 1875-6417

Research Article

Patient and Healthcare Professional Satisfaction with the OneTouch Verio Reflect® Blood Glucose Monitoring System in the UAE

Author(s): David Shearer, Mike Grady*, Yasmeen Ajaz, Asif Majid Khan, Mahir Khalil Ibrahim Jallo, Majdi Al Najjar, Mohamed Adel Hosny and Elizabeth Holt

Volume 19, Issue 3, 2023

Published on: 23 August, 2022

Article ID: e160522204808 Pages: 9

DOI: 10.2174/1573399818666220516101041

Price: $65


Aims: The goal of this study was to collect the opinions of patients and HCPs who used OneTouch Verio Reflect® in the United Arab Emirates (UAE).

Background: Blood glucose monitoring devices are essential tools that aid healthcare professionals (HCPs) in improving outcomes in people with diabetes.

Objectives: To assess the satisfaction of patients and HCPs with the new functionalities of the OneTouch Verio Reflect® Blood Glucose Meter (BGM).

Methods: We conducted a multicenter cross-sectional study that recruited eight HCPs and 100 patients with diabetes who had used OneTouch Verio Reflect® with OneTouch Verio® test strips for four weeks in four hospitals in the UAE.

Results: Around 98% of patients and HCPs declared their satisfaction with the new features in the OneTouch Verio Reflect® BGM. Participants’ responses were not associated with the duration of diabetes (p-values >0.05) except for the Results Log feature (p-value=0.016). Patients rated Blood Sugar Mentor® messages, which include mentor tips, pattern messages, and awards, as the most important features, while HCPs rated ColorSure® Dynamic Range Indicator as the most helpful feature. Patients and HCPs stated that the “pattern found (high glucose),” which was the most frequently seen message, was the most useful message. All HCPs strongly agreed that the ColorSure® Dynamic Range Indicator helped them understand results and 98% of patients agreed that automated meter messages helped them to be more confident in following HCP recommendations.

Conclusion: Patients and HCPs indicated high levels of satisfaction with the features within the OneTouch Verio Reflect® meter.

Keywords: ColorSure, diabetes, mobile application, blood glucose monitoring, OneTouch Verio reflect, preference.

American Diabetes Association. Introduction: Standards of medical care in diabetes. In: Diabetes Care. American Diabetes Association Inc. 2019; 42: pp. S1-2.
Katz LB, Smith A, Cameron H, Setford S, Grady M. 10/10 accuracy analysis of a self-monitoring blood glucose system. J Diabetes Sci Technol 2021; 15(3): 717-8.
[] [PMID: 33615839]
Grady M, Cameron H, Katz LB. Patients with diabetes using a new glucose meter with blood sugar mentor and dynamic color range indicator features show improved interpretation and willingness to act on blood glucose results (ASCEND study). J Diabetes Sci Technol 2021; 15(5): 1168-76.
[] [PMID: 32830523]
American Diabetes Association. 16. Diabetes advocacy: Standards of medical care in diabetes-2019. Diabetes Care 2019; 42 (Suppl. 1): S182-3.
[] [PMID: 30559242]
Poolsup N, Suksomboon N, Rattanasookchit S. Meta-analysis of the benefits of self-monitoring of blood glucose on glycemic control in type 2 diabetes patients: An update. Diabetes Technol Ther 2009; 11(12): 775-84.
[] [PMID: 20001678]
Polonsky WH, Fisher L, Schikman CH, et al. Structured self-monitoring of blood glucose significantly reduces A1C levels in poorly controlled, noninsulin-treated type 2 diabetes: Results from the Structured Testing Program study. Diabetes Care 2011; 34(2): 262-7.
[] [PMID: 21270183]
Lifescan announces future innovation at EASD: The OneTouch verio reflectTM blood glucose meter featuring blood sugar mentor. Available from: scan-announces-future-innovation-at-easd-the-onetouch-verio-reflect-blood-glucose-meter-featuring-blood-sugar-mentor-300721546.html
Agnah J, Fritzen K, Popovich L, et al. Potential cost savings for the healthcare system of the russian federation through the utilization of a blood glucose meter with color range indicator. J Diabetes Sci Technol 2021; 15(1): 191-2.
[] [PMID: 32830520]
Fritzen K, Basinska K, Stautner C, et al. Budget impact of improved diabetes management by utilization of glucose meters with a color-range indicator-comparison of five European healthcare systems. J Diabetes Sci Technol 2020; 14(2): 262-70.
[] [PMID: 31387385]
Bailey T, Chang A, Rosenblit PD, et al. A comprehensive evaluation of the performance of the test strip technology for OneTouch Verio glucose meter systems. Diabetes Technol Ther 2012; 14(8): 701-9.
[] [PMID: 22853721]
Katz LB, Stewart L, Guthrie B, Cameron H. Patient satisfaction with a new, high accuracy blood glucose meter that provides personalized guidance, insight, and encouragement. J Diabetes Sci Technol 2020; 14(2): 318-23.
[] [PMID: 31375031]
Grady M, Venugopal U, Robert K, Hurrell G, Schnell O. Health Care Professionals. Clinical perspectives and acceptance of a blood glucose meter and mobile app featuring a dynamic color range indicator and blood sugar mentor: Online evaluation in seven countries. JMIR Human Factors 2019; 6(3)e13847
Greenwood DA, Grady M. Healthcare professional perceptions of blood glucose meter features that support achievement of self-management goals recommended by clinical practice guidelines. J Diabetes Sci Technol 2021; 15(5): 1142-52.
[] [PMID: 32772855]
Littmann K, Petersen ERB, Pussinen C, et al. Evaluation of OneTouch Verio®, a new blood glucose self-monitoring system for patients with diabetes. Scand J Clin Lab Invest 2013; 73(4): 286-92.
[] [PMID: 23473019]
Grady M, Katz LB, Levy BL. Use of blood glucose meters featuring color range indicators improves glycemic control in patients with diabetes in comparison to blood glucose meters without color (ACCENTS study). J Diabetes Sci Technol 2018; 12(6): 1211-9.
[] [PMID: 29848106]

Rights & Permissions Print Cite
© 2024 Bentham Science Publishers | Privacy Policy