Generic placeholder image

Journal of Fuzzy Logic and Modeling in Engineering

Editor-in-Chief

ISSN (Print): 2666-2949
ISSN (Online): 2666-2957

Research Article

A Fuzzy Multi-Criteria Decision Making Methodology for Job Evaluation

Author(s): Ahmet Sarucan*, Aysel Söğüt and Mehmet Emin Baysal

Volume 1, Issue 2, 2022

Published on: 26 August, 2022

Article ID: e120522204664 Pages: 15

DOI: 10.2174/2666294901666220512124732

Price: $65

Open Access Journals Promotions 2
Abstract

Introduction: In this study, the integrated methods Hesitant Fuzzy Analytic Hierarchy Process (HF-AHP), Fuzzy COmplex Proportional Assessment (F-COPRAS), and Fuzzy Technique for Order Performance to Ideal Solution (F-TOPSIS) were used for job evaluation studies in a food company.

Background: There has been a decline in employee performance in the company. Unfair wages and unequal workload were identified as the reasons for the failure. Therefore, it has been observed that the staff turnover rate in the company is quite high.

Objective: The objective is to determine a fair wage policy that will increase employee satisfaction by stratifying with job evaluation analysis between positions.

Methods: The experts of Human Resources Department determined eight competency evaluation criteria for job evaluation studies in the proposed approach. Based on their judgments on these criteria, the competencies were rated using a linguistic scale and the weighting values were calculated using the HF-AHP method. These values are inputs for the next stage. Employees were ranked using F-COPRAS and F-TOPSIS methods.

Results: This study showed that the integrated method can be an effective alternative solution approach for calculating the weighting values and ranking of competencies in job evaluation studies.

Conclusion: It has been shown that the use of the strata created as a result of this study is a great facilitator in determining employee pay policies.

Keywords: Job evaluation, hesitant fuzzy AHP, fuzzy COPRAS, fuzzy TOPSIS, rankings, competency.

Graphical Abstract
[1]
A. Söğüt, Factor Weighting Method in Job Evaluation and Application in Big Scale Company. Master Degree Thesis, Konya Technical University, Institute of Graduate Studies, Department of Industrial Engineering: Konya, Turkey, 2019.
[2]
A. Sarucan, "Human resources manager competencies and weighting methods", J. Social Humanities Sci. Res., vol. 6, no. 45, pp. 3840-3852, 2019.
[3]
Z. Xu, Hesitant Fuzzy Sets Theory., Springer International Publishing: Switzerland, 2014.
[http://dx.doi.org/10.1007/978-3-319-04711-9]
[4]
W. Zhou, and Z. Xu, "Asymmetric hesitant fuzzy sigmoid preference relations in the analytic hierarchy process", Inf. Sci., vol. 358–359, pp. 191-207, 2016.
[http://dx.doi.org/10.1016/j.ins.2016.04.003]
[5]
B. Zhu, and Z. Xu, "Analytic hierarchy process-hesitant group decision making", Eur. J. Oper. Res., vol. 239, no. 3, pp. 794-801, 2014.
[http://dx.doi.org/10.1016/j.ejor.2014.06.019]
[6]
B. Öztayşi, S. Onar, E. Boltürk, and C. Kahraman, "Hesitant fuzzy analytic hierarchy process", In 2015 IEEE International Conference on Fuzzy Systems, İstanbul, Turkey, 2015, pp. 1-7
[7]
F. Tüysüz, and B. Şimşek, "A hesitant fuzzy linguistic term sets-based AHP approach for analyzing the performance evaluation factors: An application to cargo sector", Complex Intell. Syst., vol. 3, pp. 167-175, 2017.
[http://dx.doi.org/10.1007/s40747-017-0044-x]
[8]
M. Fouladgar, A. Chamzini, A. Lashgari, E. Zavadskas, and Z. Turskis, "Maintenance strategy selection using AHP and COPRAS under fuzzy environment", Int. J. Strateg. Prop. Manag., vol. 16, no. 1, pp. 85-104, 2012.
[http://dx.doi.org/10.3846/1648715X.2012.666657]
[9]
M. Aghdaie, S. Zolfani, and E. Zavadskas, "Market segment evaluation and selection based on application of fuzzy AHP and COPRAS-G methods", J. Bus. Econ. Manag., vol. 14, no. 1, pp. 213-233, 2013.
[http://dx.doi.org/10.3846/16111699.2012.721392]
[10]
N. Zarbakhshnia, H. Soleimani, and H. Ghaderi, "Sustainable third-party reverse logistics provider evaluation and selection using fuzzy SWARA and developed fuzzy COPRAS in the presence of risk criteria", Appl. Soft Comput., vol. 65, pp. 307-319, 2018.
[http://dx.doi.org/10.1016/j.asoc.2018.01.023]
[11]
S.J. Chen, and C.L. Hwang, Fuzzy Multi Attribute Decision Making, (Lecture Notes in Economics and Mathematical System Series)., Springer-Verlag: Berlin, Heidelberg, 1992, p. 375.
[12]
E. Triantaphyllou, and C.L. Lin, "Development and evaluation of five fuzzy multi-attribute decision making methods", Int. J. Approx. Reason., vol. 14, pp. 281-310, 1996.
[http://dx.doi.org/10.1016/0888-613X(95)00119-2]
[13]
C.T. Chen, "Extensions of the TOPSIS for group decision-making under fuzzy environment", Fuzzy Sets Syst., vol. 114, pp. 1-9, 2000.
[http://dx.doi.org/10.1016/S0165-0114(97)00377-1]
[14]
G.R. Jahanshahloo, L. Hosseinzadeh, and M. Izadikhah, "Extension of the TOPSIS method for decision-making problems with fuzzy data", Appl. Math. Comput., vol. 181, pp. 1544-1551, 2006.
[http://dx.doi.org/10.1016/j.amc.2006.02.057]
[15]
T.C. Chu, and Y.C. Lin, "An interval arithmetic based fuzzy TOPSIS model", Expert Syst. Appl., vol. 36, pp. 10870-10876, 2009.
[http://dx.doi.org/10.1016/j.eswa.2009.01.083]
[16]
C.N. Liao, and H.P. Kao, "An integrated fuzzy TOPSIS and MCGP approach to supplier selection in supply chain management", Expert Syst. Appl., vol. 38, pp. 10803-10811, 2011.
[http://dx.doi.org/10.1016/j.eswa.2011.02.031]
[17]
A. Yıldızbaşı, and V. Ünlü, "Performance evaluation of SMEs towards Industry 4.0 using fuzzy group decision making methods", SN Appl. Sci., vol. 2, no. 3, p. 355, 2020.
[18]
A.C. Kutlu, M. Ekmekçioğlu, and C. Kahraman, "A fuzzy multi criteria approach to point factor method for job evaluation", J. Intell. Fuzzy Syst., vol. 25, no. 3, pp. 659-671, 2013.
[http://dx.doi.org/10.3233/IFS-120673]
[19]
V. Torra, "Hesitant fuzzy sets", Int. J. Intell. Syst., vol. 25, no. 6, pp. 529-539, 2010.
[20]
R.M. Rodriguez, L. Martinez, and F. Herrera, "Hesitant fuzzy linguistic term sets for decision making", IEEE Trans. Fuzzy Syst., vol. 20, no. 1, pp. 109-119, 2012.
[http://dx.doi.org/10.1109/TFUZZ.2011.2170076]
[21]
M. Ayhan, "An integrated hesitant fuzzy AHP and TOPSIS approach for selecting summer sport school", SAUJS, vol. 22, no. 2, pp. 269-284, 2018.
[http://dx.doi.org/10.16984/saufenbilder.306664]
[22]
N. Yıldız, and F. Tüysüz, "A hybrid multi-criteria decision making approach for strategic retail location investment: Application to Turkish food retailing", Socioecon. Plann. Sci., vol. 68, pp. 1-25, 2019.
[http://dx.doi.org/10.1016/j.seps.2018.02.006]
[23]
E. Çakır, and M. Özdemir, "Six sigma projects evaluation using fuzzy COPRAS method: A case of manufacturing company", J. Productivity, no. 1, pp. 7-39, 2018.
[24]
C.T. Chen, "A fuzzy approach to select the location of the distribution center", Fuzzy Sets Syst., vol. 118, no. 1, pp. 65-73, 2001.
[http://dx.doi.org/10.1016/S0165-0114(98)00459-X]
[25]
A. Sarucan, and A. Söğüt, "An integrated hesitant fuzzy approach to a job evaluation and application in a food company, intelligent and fuzzy techniques in big data analytics and decision making", Proceedings of the INFUS 2019 Conference. Istanbul: Turkey, vol. 1029, pp. 1050-1058, 2019.
[26]
H. Akyıldız, and İ. Güngör, "The problems of the point method and a model proposal in the job evaluation", SDU J. Fac. Econ. Adm. Sci., vol. 9, no. 2, pp. 31-52, 2004.
[27]
J.N.D. Gupta, and N.U. Ahmed, "A goal programing approach to job evaluation", Comput. Ind. Eng., vol. 14, no. 2, pp. 147-152, 1988.
[http://dx.doi.org/10.1016/0360-8352(88)90023-X]
[28]
K.R. Davis, and W.I. Sauser, "A comparison of factor weighting methods in job evaluation: Implications for compensation systems", Public Pers. Manage., vol. 22, no. 1, pp. 91-106, 1993.
[http://dx.doi.org/10.1177/009102609302200107]
[29]
S. Gupta, and M. Chakraborty, "Job evaluation in fuzzy environment", Fuzzy Sets Syst., vol. 100, no. 1-3, pp. 71-76, 1998.
[http://dx.doi.org/10.1016/S0165-0114(97)00047-X]
[30]
A. Spyridakos, Y. Siskos, D. Yannacopoulos, and A. Skouris, "Multicriteria job evaluation for large organizations", Eur. J. Oper. Res., vol. 130, no. 2, pp. 375-387, 2001.
[http://dx.doi.org/10.1016/S0377-2217(00)00039-4]
[31]
M. Dağdeviren, D. Akay, T. Çetinyokuş, and M. Kurt, "A job evaluation application with fuzzy mathematical programming technique", Technology, vol. 1-2, pp. 91-96, 2002.
[32]
M. Dağdeviren, D. Akay, and M. Kurt, "Analytical hierarchy process for job evaluation and application", J. Fac. Eng. Arch. Gazi Univ., vol. 19, no. 2, pp. 131-138, 2004.
[33]
E. Eraslan, and A. Arıkan, "Determination of wages using the point method, seniority and success: An application in internal production department of a manufacturing facility", J. Fac. Eng. Arch. Gazi Univ., vol. 19, no. 2, pp. 139-150, 2004.
[34]
S. Çolakoğlu, Designing, Applying of Job Evaluation and Preparing Payment Systematic with Linear Programming in a Factory. Master Degree Thesis, University of Çukurova, Institute of Natural and Applied Sciences, Department of Industrial Engineering: Adana, Turkey, 2006.
[35]
E. Kahya, "Development of a business valuation system for an enterprise in the metal business, Makina Mühendisleri Odası", Endüstri Mühendisliği Dergisi, vol. 17, no. 4, pp. 2-21, 2006.
[36]
O. Kurgun, and D. Yemişçi, "Scoring method in job evaluation and application in a large scale hotel business", Çimento İşveren Dergisi, p. pp. 4-15, 2007, .
[37]
A. Corominas, A.M. Coves, A. Lusa, and C. Martinez, "ISOS: A job evaluation system to implement comparable worth", Intangible Capital, vol. 4, no. 1, pp. 8-30, 2008.
[38]
O. Adıgüzel, H. İpçioğlu, and T. Dalgar, "Job evaluation process and an application on education sector", ZKU J. Social Sci., vol. 7, no. 13, pp. 117-130, 2011.
[39]
İ. Özdaban, and C. Özkan, "A case study on evaluating personnel and jobs jointly with fuzzy distance sets", Int. J. Ind. Eng., vol. 18, no. 4, pp. 169-179, 2011.
[40]
B. Kareem, P.K. Oke, A.F. Atetedaye, and A.S. Lawal, "Development of a point rating model for job-manpower evaluation in an organization", J. Appl. Math. Bioinformat., vol. 1, no. 1, pp. 195-206, 2011.
[41]
E. Eraslan, and K.D. Atalay, "A new approach for wage management system using fuzzy brackets in industry", Math. Probl. Eng., vol. 2013, pp. 1-11, 2013.
[http://dx.doi.org/10.1155/2013/207032]
[42]
A. Söğüt, and A. Sarucan, "Factor weighting in job evaluation with CRITIC method", In International Science and Academic Congress, 2019, pp. 216-223 Konya, Turkey
[43]
G. Büyüközkan, O. Feyzioğlu, and E. Nebol, "Selection of the strategic alliance partner in logistics value chain", Int. J. Prod. Econ., vol. 113, no. 1, pp. 148-158, 2008.
[http://dx.doi.org/10.1016/j.ijpe.2007.01.016]

Rights & Permissions Print Cite
© 2024 Bentham Science Publishers | Privacy Policy