Science TQM, New Quality Management Principle: The Quality Management Strategy of Toyota

Indexed in: Book Citation Index, EBSCO, Social Sciences & Humanities.

When we look at the quality management issues that have faced, both, in Japan and the rest of the world recently, it is clear that a next-generation quality management practice is required, featuring ...
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Strategic Marketing Development Model: Innovation Model Utilizing Science TQM - 1

Pp. 62-69 (8)

DOI: 10.2174/978160805282011201010062

Author(s): Kakuro Amasaka


A future successful global marketer must develop an excellent quality marketing system that impresses users and continuously provides excellent, quality products in a timely manner through corporate management. In this paper, the author verifies the validity of a “Strategic Marketing Development Model, SMDM” for developing core principle “Total Marketing System, TMS” of “Science TQM”. This paper aims to create a “Scientific Customer Creative Model, SCCM”, a form of strategic marketing utilizing SMDM. Concretely, the author will also introduce the effectiveness of SMDM that reflects latent customer needs through scientific marketing application examples via “Toyota’s Intelligent Customer Information Marketing System, T-ICIMS”.


Total marketing system, strategic development marketing model, scientific customer creative model, toyota’s intelligent customer information marketing system, science TQM, toyota.