Science TQM, New Quality Management Principle: The Quality Management Strategy of Toyota

Indexed in: Book Citation Index, EBSCO, Social Sciences & Humanities.

When we look at the quality management issues that have faced, both, in Japan and the rest of the world recently, it is clear that a next-generation quality management practice is required, featuring ...
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Introduction

Pp. 3-4 (2)

DOI: 10.2174/978160805282011201010003

Author(s): Kakuro Amasaka

Abstract

In this chapter, a new methodology for the next generation of quality management will be proposed by focusing on the further development of Japanese quality management (TQM). In the main discussion, a new principle of the next generation TQM - “Science TQM, new quality management principle”, will be proposed, and its effectiveness will be demonstrated. Science TQM systematically and organizationally contributes to the solution of management technology issues by capitalizing on the “Science SQC, New Quality Control Principle”.

Keywords:

Science TQM, science SQC, customer science, next generation TQM.