New Patents on Business Process Management Information Systems and Decision Support
Adiel T. Almeida,
Suzana F. D. Daher,
Ana Carolina S. M. Campos.
Business Process Management Systems are increasingly used by organizations to define, coordinate, analyze and improve their business environment. Business Process Management Systems and Decision Support have a large commercial potential and it is a very interesting field for research and invention. In this paper, an overview of recent patents related to Business Process Management over the past seven years is given.
Keywords: Business Process Management System (BPMS), decision support, Key Performance Indicators (KPIs), process design, Business Activity Monitoring (BAM), SYSTEM ARCHITECTURE, INTEROPERABILITY, CUSTOMIZATION, Business process design, Business process modeling
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