Information Technology is Changing People's Transactive Memory
Pp. 137-157 (21)
Transactive Memory Theory was proposed by Wegner (1986). He considers
that in addition to the memory owned by the individual, human has the ability to store
memory with the aid of the external reality. Such externally stored memories contain
messages that people rely on the memories of one and another other than
memorandums and directory data. For instance, John has no idea of Mary's birthday,
but he knows Jane remembers it. Therefore, he can know Mary's birthday by asking
Jane instead of memorizing it by himself. In the studies for nearly 30 years in the past,
the transactive memory theory proposed by Wegner (1986) has almost been applied to
the level of the team. However, with the advancement of information technology and
popularity of Internet, transactive memory is no longer limited to discussion of team
work; rather, it can be further applied to studies in the individual level, just like Google
effect and Cloud application.
Google effect, Knowledge management, Mental model, Transactive
Department of Information Management, National United University, MiaoLi, Taiwan, R.O.C.