Science TQM, New Quality Management Principle: The Quality Management Strategy of Toyota

Indexed in: Book Citation Index, EBSCO.

When we look at the quality management issues that have faced, both, in Japan and the rest of the world recently, it is clear that a next-generation quality management practice is required, featuring ...
[view complete introduction]


Back


Science TQM, New Quality Management Principle

Pp. 16-29 (14)

Kakuro Amasaka

Abstract

In this paper the author proposes, “Science TQM”, New Quality Management Principle. This principle consists of the “Total Development System, TDS”, “Total Production System, TPS”, “Total Marketing System, TMS”, “Total Intelligence Management System, TIS”, and “Total Job Quality Management System, TJS”. It aims to realize an integrated form of a next- generation management strategy. Furthermore, this paper demonstrates how the utilization of “Science SQC” and a “Strategic Stratified Task Team” contributes systematically and organically to solving quality management problems. Its validity has also been verified through its application within the Toyota Motor Corporation, Toyota group companies, and others.

Keywords:

Science TQM, new quality management principle, TDS, TPS, TMS, TIS, TJS, science SQC, strategic stratified task team, toyota, toyota group

Affiliation:

Aoyama Gakuin University, School of Science and Engineering, Japan